You may also contact Customer Service for additional warranty options. It seems the computer doesn't recognize the 'non' zip file. If a design file is not in a zip file, whether it be from sew forum, emblibrary, etc, I cannot get the file to open. I find that I can only access, after downloading, designs that are in zip format. You may use the link below to find a Brother-authorized service center in your area. I use PED basic from Brother, I have a 270D machine.
Your machine has a two-year limited exchange warranty. If the error appears on the second computer, the machine may require service. Contact your computer manufacturer for support. If the error does not appear on the second computer, then there is a problem with the first computer. Click here for instructions on how to install the built-in drivers. The built-in drivers support the basic functions of your Brother machine: printing and scanning. If you still receive the error message, go to step 4.Ĥ. Connect the Brother machine to a different computer to determine if the issue is with the port on the original computer. - When using your Brother machine in Windows 10 S, you must use the built-in drivers that are included with Windows 10 S. If you still receive the error message, go to step 3.ģ. Try a different A/B USB cable that is no longer than 6 feet, directly connected from your machine to your computer.ction with the current USB cable you are using. Don't use any hubs, extension cables, docking stations, or other pass-through devices. Connect the USB cable to a different USB port on your computer. Wait about 30 seconds and then replug the power cable and turn the machine back on.Ģ. Third-party software cannot be installed.This message may indicate that there's a connection problem between the Brother machine and your computer.ġ. Turn off the Brother machine and unplug the power cable. Windows 10 S only supports apps downloaded from the Windows Store. (ex: ControlCenter, PC-FAX software, BRAdmin, PaperPort™, etc.) Brother Utility Tools and Bundled software are NOT compatible with Windows 10 S. Brother original drivers on the CD-ROM/DVD-ROM bundled with your Brother machine or available in the download page are NOT compatible with Windows 10 S. Some features and settings of the Brother machine will not be available when using these built-in drivers. Scanning may not be available depending on your Brother machine's model or method of connection. The built-in drivers support the basic functions of your Brother machine: printing and scanning.Ĭlick here for instructions on how to install the built-in drivers. PED-Basic has not been rated by our users yet. PED-Basic runs on the following operating systems: Windows. It was initially added to our database on. The latest version of PED-Basic is currently unknown. When using your Brother machine in Windows 10 S, you must use the built-in drivers that are included with Windows 10 S. PED-Basic is a Shareware software in the category Miscellaneous developed by PED-Basic. Please visit our support statement for information about Windows 10 S and a list of compatibile models and supported features:
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